Proximity Sensor Repair

Screen stays lit against your cheek and your face keeps muting calls, or the screen goes black and won't come back after you hang up? Pro iPhone Repair fixes the proximity sensor on every iPhone in downtown Glendale while you wait. Every visit starts with a free diagnostic to tell a blocked sensor from a failed one. A proximity sensor repair starts at $39, takes about 45 minutes on most models, and is backed by our limited lifetime warranty.

Proximity sensor repair in downtown Glendale, done while you wait

We're a short walk from Brand Boulevard, the Americana at Brand, and the Glendale Galleria. Drop your iPhone off, grab a coffee downtown, and come back to a phone that behaves on calls again.

  • Sensor flexes in stock: proximity sensor and front sensor flex assemblies for current and recent iPhones are on the shelf, so most sensor repairs are finished the same visit.
  • Your phone stays here: every proximity sensor repair is done in-shop by our own technicians, never mailed to a depot.
  • Serving all of Glendale and beyond: Adams Hill, Rossmoyne, Verdugo Woodlands, Montrose, Burbank, Pasadena, and the rest of the 818.

Pro iPhone Repair — Glendale

Mon–Fri 10 AM–6 PM · Sat 11 AM–4 PM 1,021 reviews · Read reviews

(818) 639-3009

225 E Broadway, Suite 102D, Glendale, CA 91205
Get directions · Inside the Hollywood Production Center (HPC 3)

  • Monday – Friday10:00 AM – 6:00 PM
  • Saturday11:00 AM – 4:00 PM
  • SundayClosed
Text Me Directions

We’ll text our address and a map link to your phone.

  • Independent & localSensors repaired on East Broadway in downtown Glendale since 2008, not shipped out.
  • Free sensor diagnosticWe test the sensor, the flex, and the screen alignment before you pay for anything.
  • ~45-minute sensor fixesMost proximity sensor repairs are done while you wait.
  • Limited lifetime warrantyEvery sensor repair is covered against part and workmanship defects for life.

Select your iPhone model

Tap your model to see live proximity sensor repair pricing.

What to expect from a proximity sensor repair here

Walk in or book ahead

No appointment needed. Booking online reserves your time and makes sure the sensor flex for your model is pulled and waiting.

Fixed while you wait

A blocked or misaligned sensor is cleaned and reseated in about 15 minutes. A sensor flex replacement takes about 45 minutes, since the display is lifted to reach it.

Tested before it leaves

We make a real call and confirm the screen turns off against your ear and back on when you pull away, plus Face ID, the front camera, and the earpiece after reassembly.

Two ways to fix a proximity sensor, one honest answer

A proximity sensor that stopped working after a screen replacement or a thick screen protector is often blocked or misaligned, not broken. When the sensor itself has failed, usually after liquid or a drop, the front sensor flex is replaced. The free diagnostic tells you which one before anything is charged.

Most common

Sensor cleaned and realigned

Dust, adhesive, or a misaligned screen protector is cleared from the sensor window, the sensor is reseated behind the display, and it's tested on a live call.

Best for: a sensor that stopped working after a screen replacement, a new screen protector, or a drop.

$25 flat

Full fix

Proximity sensor flex replacement

The display is lifted and the front sensor flex with the proximity sensor is replaced when the sensor is dead or erratic.

Best for: a screen that never turns off on calls, or one that goes black and stays black, after cleaning and realignment.

Starting at $39

The proximity sensor problems Glendale brings us most

Woman holding an iPhone to her ear during a call with the screen still lit against her cheek, a sign the proximity sensor is not working

Screen stays on during calls

Your cheek mutes calls, opens FaceTime, and dials numbers. The sensor isn't seeing your face. It's cleaned and realigned, or replaced if it's dead.

Repairs Starting at: $25

Repair time: ~15min

Technician seating a tiny proximity sensor flex cable at the top of an opened iPhone next to the front camera with tweezers

Screen goes black and stays black

The screen turns off on a call and won't wake until the caller hangs up. A sensor stuck in the near state. The flex is replaced.

Repairs Starting at: $39

Repair time: ~45min

Extreme close-up of the top edge of an iPhone display showing the earpiece slot and the small sensor window beside the front camera

Broken after a screen replacement

The sensor worked until the screen was replaced somewhere else. It's blocked by adhesive or misaligned. We clean and reseat it, and replace it if it was damaged.

Repairs Starting at: $25

Repair time: ~15min

Technician calibrating an iPhone with a small diagnostic device connected by cable on a clean repair bench

Erratic after liquid

The sensor works sometimes. Corrosion on the flex from a spill. The front sensor flex is replaced and the earpiece is checked at the same time.

Repairs Starting at: $39

Repair time: ~45min

What's wrong with your iPhone proximity sensor?

Pick the symptom and start your booking with the proximity sensor repair already selected.

Book Your Proximity Sensor Repair(818)639-3009

iPhone proximity sensor repair and replacement

We repair the proximity sensor on every iPhone Apple still has in people's pockets, from the iPhone 17 lineup back to the iPhone 6. Sensor flex assemblies for current and recent models are stocked in our Glendale shop, so most repairs are finished in a single visit. Whether the screen stays lit on calls, goes black and won't wake, or the sensor broke after a screen replacement, the fix starts the same way: a free diagnostic to see whether the sensor is blocked, misaligned, or has failed.

Prefer not to come in? We accept mail-in sensor repairs from anywhere in the Los Angeles area, with the same parts, warranty, and turnaround once your phone reaches the bench.

What the proximity sensor does and why it fails

The proximity sensor is a tiny infrared emitter and detector at the top of the screen, next to the earpiece and front camera. During a call it senses your face and turns the screen off so your cheek can't touch buttons, then turns it back on when you pull the phone away. On Face ID iPhones it lives on the front sensor flex behind the display. The usual causes of failure are a screen replacement that left adhesive or a gap over the sensor window, a screen protector or case cut in the wrong place, a drop that shifted the sensor, and liquid that corroded the flex.

How much does iPhone proximity sensor repair cost?

Cleaning and realigning a blocked sensor is a flat $25. A proximity sensor flex replacement runs $39 to $109 depending on the model. Tap your model above for the exact live price, or use this guide:

Repair Price Time
Free sensor diagnostic $0 5–10 min
Sensor cleaned and realigned $25 ~15 min
Proximity sensor flex replacement $39–$109 ~45 min

Every replacement price includes the diagnostic, the new part, labor, and the limited lifetime warranty. There are no hidden bench fees, and the price you're quoted is the price you pay.

Why Glendale chooses Pro iPhone Repair for sensor repair

Proximity sensor repairs on modern iPhones mean lifting the display and working next to the front camera, Face ID, and the earpiece. We do this every day, we keep the original Face ID hardware in place, and we test all of it after reassembly. Often the sensor only needs to be cleaned and reseated, and we'll say so. We've been repairing iPhones in Glendale since 2008, and if you've been searching for "iPhone proximity sensor repair near me" anywhere in Glendale, Burbank, Pasadena, or the foothills, our customer reviews will tell you what to expect.

What a proximity sensor repair here includes

Free sensor diagnostic

We test the sensor on a live call, inspect the sensor window and the screen seating, and check the flex before quoting.

Cleaning and realignment

Dust, adhesive, or a misplaced protector is cleared from the sensor window and the sensor is reseated behind the display.

Flex replacement when needed

The display is lifted and the front sensor flex with the proximity sensor is replaced; the original Face ID hardware stays in the phone.

Everything up top tested

Proximity sensor, earpiece, front camera, Face ID, and the ambient light sensor before the phone leaves the bench.

Limited lifetime warranty

Every sensor flex replacement is covered against part and workmanship defects for life.

Check these before you come in

If the problem started with a new screen protector or case, take it off and try a call: a protector cut too close to the earpiece or a case lip over the sensor window is a common cause. Wipe the top of the screen with a clean microfiber cloth to clear grime from the sensor window, then restart the phone. If the screen still stays on against your ear, or goes black and stays black on calls, bring it in for the free diagnostic.

Built around the customer, not the ticket

Every job starts with a free diagnostic and ends with a real test. The price you were quoted is the price you pay. You'll get a text when the phone is ready, you can follow progress with our repair tracker, and if the repair ever fails to hold up, the limited lifetime warranty means you bring it back and we make it right.

Proximity Sensor Repair: FAQs

How much does it cost to fix an iPhone proximity sensor?

Cleaning and realigning a blocked sensor is $25. A proximity sensor flex replacement runs $39 to $109 depending on the model. The free diagnostic tells you which one you need before anything is charged.

Why does my screen stay on during calls?

The proximity sensor isn't detecting your face. It's blocked by a protector, case, or adhesive, misaligned after a screen replacement, or has failed. We find out which in the free diagnostic.

Why does my screen go black during calls and not come back?

The sensor is stuck reporting that something is close. Usually a failed or corroded flex. Replacing the sensor flex fixes it.

My proximity sensor stopped working after a screen replacement. Can you fix it?

Yes. That's one of the most common causes we see. The sensor is usually blocked by adhesive or seated with a gap. We clean and reseat it, and replace it if it was damaged during the other repair.

How long does a proximity sensor repair take?

Cleaning and realignment takes about 15 minutes. A flex replacement takes about 45 minutes, since the display has to be lifted to reach the sensor.

Will the repair affect Face ID?

No. The proximity sensor sits next to the Face ID hardware, but we keep your original Face ID components in place and test Face ID, the front camera, and the earpiece after reassembly.

Will I lose my data during the repair?

No. A sensor repair doesn't touch your storage, and we never erase or reset a device to fix a sensor.

Is there a warranty on proximity sensor repair?

Every sensor flex replacement comes with our limited lifetime warranty against part and workmanship defects. Accidental, physical, and liquid damage after the repair are not covered.

Do I need an appointment?

No. Walk-ins are welcome Monday to Saturday at 225 E Broadway, Suite 102D in downtown Glendale. Booking online reserves your time and makes sure the sensor flex for your model is pulled before you arrive.

See all FAQ

Proximity sensor repair for all of Glendale and the San Fernando Valley

Screen misbehaving on calls? Book online.

Pick your model, pick a time, and we'll have the sensor flex on the bench when you walk in. It takes about a minute to book.