Mail-In iPhone & iPad Repair
Start your mail-in repair
No appointment, no waiting room. Here’s the whole process:
Choose it below and see the price up front. Every field is required.
A prepaid, flat-rate label lands in your inbox. Tape it on a box, drop it off.
We text you on arrival, pre-inspect it, and send a secure payment link.
Repaired within 24 hours of receipt. Return shipping is on the house.
Ship to: Pro iPhone Repair, 225 E Broadway Ste 102D, Glendale, CA 91205 · Questions? Call or text (818) 639-3009
Can’t make it to Glendale?Mail it in.
Box up your iPhone or iPad, send it to us, and we’ll fix it within 24 hours of receiving it. Then we ship it right back to you — return shipping is on the house.
A few things before you pack it up
Quick, honest answers to the stuff people usually ask us.
Why we ask for your passcode
We need to get into the phone to test the screen, cameras, speakers and buttons before and after the repair. That’s the only thing we use it for — and you can change it the moment it’s back.
How to pack it
Turn it off, pull the SIM if you need it, and wrap it snug in bubble wrap inside a small box. No case or charger needed. Stick the label we email you on the outside, and you’re done.
When do I pay?
Not now. Once your device arrives we pre-inspect it, confirm the price, and text/email you a secure payment link. You pay, we repair. If anything looks different than expected, we call first.
Turn off “Stolen Device Protection”
On your iPhone go to Settings → Face ID & Passcode → Stolen Device Protection and switch it off before you ship. With it on, the phone blocks passcode-only changes away from your usual locations — which means we can’t troubleshoot functions or test replacement parts in the shop. Turn it back on when it’s home.
Shipping, made simple.
When you submit the form above, we create a prepaid shipping label for you and email it right over. Flat rate, no guesswork at the post office — just tape it on and drop it off.
↑ Book my mail-in repair- ✓ Prepaid inbound label created for you, one flat rate
- ✓ Return shipping to you is always free
- ✓ Pay by secure link after pre-inspection
- ✓ Repaired within 24 hours of receipt
