how it works
This is how it works!
Choose your device
The first step is to select your specific device from our extensive range of iPhone models. Whether you're clutching the latest iPhone release or cherishing an older model, our experts are well-equipped to cater to your needs. With a simple click, you're on your way to getting your beloved device back to optimal functionality. Our commitment to excellence starts with this fundamental choice, ensuring that you receive tailored and accurate solutions for your device.
Select what’s wrong
Once you've identified your device, it's time to pinpoint the issue that's been plaguing your iPhone. Our intuitive "Select What's Wrong" feature allows you to articulate the problem with clarity. Whether it's a cracked screen, battery woes, camera complications, or any other technical glitch, our technicians have seen it all. This crucial step streamlines the repair process, enabling our skilled team to prepare the necessary tools and replacement parts. Your device's road to recovery begins here, with your precise description acting as a roadmap to swift and effective solutions.
Pick a date and time
Flexibility and convenience are at the heart of our service. After you've identified the issue, the next step is to choose a date and time that aligns with your schedule. Our user-friendly interface allows you to seamlessly browse through available slots and pick one that suits you best. Whether you're juggling a hectic workweek or looking for a weekend fix, Pro iPhone Repair caters to your time preferences. We understand the importance of staying connected, and our commitment to punctuality ensures that you won't be separated from your device for long.
Arrive to Repair Shop
The final step in this hassle-free process is bringing your iPhone to our Pro iPhone Repair shop in Glendale. Our welcoming and knowledgeable staff will be ready to assist you the moment you walk through our doors. Your device will be handled with the utmost care by our experienced technicians, utilizing cutting-edge tools and genuine replacement parts to perform the repair. While we work diligently to restore your iPhone to its former glory, you can relax in our comfortable waiting area or explore nearby attractions. Before you know it, your device will be back in your hands, fully functional and ready to take on your digital world once again.
Visually Inspected
Before beginning the service, we will visually inspect the condition of your device when you hand it over to us. We take measures to safeguard your device from any further damage during the service.
Tested & Polished
Once testing is complete, we use a non-abrasive, odorless, and anti-static microfiber cloth to gently remove any streaks from your device. This leaves it looking shiny and brand new.
Cleaned & Disinfected
Our phones are exposed to a lot of dirt and bacteria on a daily basis. We address this issue by thoroughly cleaning and disinfecting your device, and removing any food, earwax, or debris buildup. Not to mention our state-of-the-art “clean station” equipment that sanitizes your device at the very end with its UV-C technology.
Serviced & Secured
Your password will only be requested by us consensually, ensuring the safety of your data. To further protect your device, we utilize static dissipative tools and install an IP67 rated water dust seal.
During our visit
Here’s what will happen
- Our technician will check you in and begin addressing your visit.
- Our technician will discuss all the symptoms of your phone or tablet.
- Our technician will disinfect and sanitize your device before handling your device.
- Our technician will pre-inspect and diagnose your device as you wait.
- Our technicians will repair your device with quality components available or with the quality level of the part of your choice.
- Our technician will test your device to ensure proper workmanship and functionality.
- Our technician will assist with a quick checking process while properly enrolling you in the warranty coverage.
We Guarantee It.
We stand behind our promise. When it comes to repairing your device, we offer a limited-lifetime warranty on all screen and part replacements done to your device. In the event that your screen malfunctions during normal usage, we will replace it free of charge and this offer stands indefinitely. The same applies for all other types of repairs.
What the warranty does not cover
Here's what the warranty does not cover; any defects or damages resulting from accidents, misuse, abnormal use or conditions, improper storage, neglect or unusually high physical, electrical or electromechanical stress.
Additionally, any defects or damages caused by exposure to liquids, moisture, dampness, weather conditions like sand and dust that go against the specifications and instructions outlined in the user manual are not covered by this warranty.
(See Terms & Conditions for more details)
At Pro iPhone Repair, our main goal is to address the tech support and productivity issues of our clients. We do this by leveraging our expertise with utmost honesty and delivering outstanding service and craftsmanship. Our dedication lies in becoming the preferred choice for our clients, ensuring their satisfaction and trust in our services.
Your Info is safe
When it comes to getting your smartphone or tablet repaired, we understand that handing it over to a service technician can be a bit nerve wracking. You may worry about the safety of your personal information such as credit card details, tax documents or sensitive photos.
Rest assured, we prioritize transparency and security throughout the entire repair process. You can be confident that your personal data will be kept secure while your device is being repaired. Our repair process is completely transparent, and you can observe your device throughout the entire process during most repair types. We will not ask for your device password if you do not consent.
There might be some exceptional cases where unlocking your device becomes necessary for testing and finalizing the repair. In such situations, our technician will kindly request your presence while they navigate through the contents of your device.
We recognize that trust is essential when choosing a company to do business with. Our proven track record demonstrates that we are a reliable company that keeps its promises and delivers on what we advertise. (See privacy policy for more details)
FAQs
Frequently asked questions
Welcome to Pro iPhone Repair, where our top notch technical support is unparalleled and we provide cost effective same day repairs. Avoid wasting your time at untrusted kiosks, or enduring long lines at the Apple Store. Not to mention, field technicians offering to fix your device in their personal car or better yet your personal home or office. These are unsafe non-static guarded work zones. Pro iPhone Repair offers cutting edge services to promptly resolve any issues with your device today.
Open 6-Days a week
Mon – Fri: 10AM – 6PM
Saturday: 11AM – 4PM
Location:
General Support
